Sunday, March 3, 2013
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reset the photoconductor (PC) drum counter
reset the photoconductor (PC) drum counter
To reset the photoconductor (PC) drum counter, perform the following steps:
- Turn off the power using the switch on the back of the printer.
- Open the front door of the printer.
- Hold the Continue button down, power on the printer, continue to hold down the Continue button until just the Error LED is on solid, then release the Continue button.
- Close the front door. The Continue button, Ready/Data, Toner Low, and Load Paper LEDs should all be lit.
- Wait
for the printer to complete its POST process. This is completed once
the printer begins emitting a fan noise and the rollers start, then
stop. - Press the Cancel button four times slowly until the Toner Low LED is lit.
- NOTE: This is the option for resetting the drum counter.
- Press and hold the Continue button until the LEDs all begin to rapidly cycle up / down in sequence, then release the Continue button.The Toner Low LED is the only one on.
- Cycle the power on the printer.
- When the printer is ready, press the Continue button once to print a settings page.
- Under the heading Cartridge Information, verify the Photoconductor value is 0K (zero-K).
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